Returns
Merchandise return claims must be made within 10 days of confirmed delivery date by tracking number. Al’s Snowmobile will have sole discretion as to the credit method, store credit or exchange. Some manufacturers have implemented returns restrictions that prevent Al’s Snowmobile from being able to accept returns or offer exchanges on their products. No refunds will be given on closeout or clearance items. All products being returned must be 100% complete and must be returned with original packaging. All returns must be pre-authorized by an Al’s Snowmobile representative and must include a Return Merchandise Authorization number, a return form, and the original invoice. A 20% restocking fee may apply to some returns. We will not accept anything returned to us COD. No returns on electrical parts (new or used), video’s, open gasket sets, anything that was special ordered, or any part that has been modified in any way. All returns must be received within 14 days of the RMA # issue date or it will not be accepted. Any return we receive without an RMA # will be documented and returned to you. Postage and handling charges, both to and from our warehouse will be paid by the customer, and is non-refundable. We suggest you use a “traceable carrier” that can provide proof of delivery, Al’s Snowmobile shall not be responsible for items returned that are lost or damaged in transit. You may obtain an RMA number by calling 802-334-7239 or contacting us at info@alssnowmobile.com. Print our RMA Form HERE.
Warranty
Most parts are satisfaction guaranteed for 10 days after the day of receipt. Al’s Snowmobile makes no warranty as to products sold by us, expressed or implied, including without any limitation any warranties or fitness for a particular purpose. We will pass on all warranties made by the manufacturer who has the sole responsibility for performing such warranties. The manufacturer shall be solely responsible for any damage to person or property arising from the design, manufacture or use of its products. Al’s Snowmobile accepts no liability for such damages and shall not be liable for indirect or consequential damages. Prices for parts and shipping subject to change, availability not guaranteed. Not responsible for printing error
Core Charges
Core Cylinders must be good replateable or resleeveable cylinders, and they can not be ported (we do not accept any ported cylinders for cores). All cores must be returned within 10 days to receive the core refund, anything over 10 days please call an Al’s Snowmobile representative to see if we will still accept the core. Cores accepted past the 10 days will be for store credit only. Core motors must be returned to us with all of the parts that we sent on the replacement motor. Core credits may not be for full amount if parts are not rebuildable.
Use of Brand Names
The use of brand names like Arctic Cat, Ski-doo, Polaris, Yamaha, Honda, Suzuki, Kawasaki, etc. is for reference purpose only. Al’s does not imply an association, legal or otherwise, with these companie